The Internet Telephone voip service is operated by My800line Communications Limited  ("callserve", "we", "our"). These terms and conditions do not affect your statutory rights

1. The voip service

The voip services will be supplied in accordance with these terms and the voip service descriptions on our website from time to time. My800line cannot guarantee that the voip voip service will be uninterrupted or free of faults. At times we may need to suspend the voip services to correct a fault or for maintenance purposes. If this happens we will restore the voip service to you as quickly as reasonably possible. We grant you a non-exclusive, non-transferable licence to download and use the voip software that you need to use the voip service. Upgrades to such voip software will be made available from time to time.

2. Your responsibility

You agree that you will not use the voip services for any unlawful purposes such as making any offensive, indecent or hoax internet telephone calls or allowing other persons to do so or using the voip services fraudulently or in connection with a criminal offence. You will not falsify or use the voip services to transmit or intercept any voice, data or e-mail messages or use the voip service to in any way cause detriment or harm to any communication system. You will comply with all reasonable instructions provided by us in relation to the voip services and will fully indemnify us against any expenses, liabilities, losses, costs (including legal costs), action, claims, damages or liabilities howsoever incurred by us as a result of your breach of this agreement.

3. Payment

The voip service is entirely pre-paid. You may purchase call credit of up to the value of  50 or other currency (or such other amount as we may accept from time to time) using the credit card details that you supplied to us on registration for the voip services. We will debit your account with charges calculated in accordance with our standard rates in force from time to time. We reserve the right to change our rates or the way billing is calculated at any time. Details of our latest rates and billing criteria are available on our website. Records of the calls you have made will be made available on our website. If you do not use the voip service for a continuous period of 6 months or more, we may close your account without refund of any outstanding credit.

4. Termination

We may elect to terminate or suspend this agreement immediately without prior notice if you breach any of the terms and conditions of this agreement, or if you become insolvent or bankrupt. My800line may block any account or suspend the provision of the voip service in the event that it reasonably believes that a customer's credit card and/or bank account details are being or may be used fraudulently, and/or in the event that it is unable to verify a customer's credit card and/or bank account details with the relevant customer's bank or credit card issuer. My800line may also refuse to provide the voip service where the customer calls from an invalid or blocked (by My800line or a third party ISP) IP address. From time to time My800line may request customers to verify their credit card and/or bank statement details by fax as part of the verification process. We may suspend the voip service if we suspect that any fraudulent use is being made of it. Either we or you may end this agreement by providing the other with 30 days prior written notice. On termination, other than for your breach of this agreement, we will refund you any outstanding credit in your account with us less any costs that we incur in processing such a refund and less the value of any unused credit allocated by My800line to you arising from a promotional offer. In the event you selected the free handset (worth 15) when you signed up we may retain 5 in order to cover part of our costs when we refund you any outstanding credit in your account.

5. Limitation of liability

We will not be liable to you either in contract or tort (including negligence) or otherwise for any damage, cost or expense, loss of or corruption of data, loss of profits or production, loss of operational time, goodwill, contracts or anticipated savings or any indirect or consequential loss caused by the interruption, delay, suspension, non-delivery, packet loss caused by the interruption of the voip services the downloading or use of the software or any event beyond our control including the act of any network operator or third party. We expressly exclude any warranty as to the suitability, quality or reliability of the voip services or the software that they will be fit or suitable for your purposes. Subject to the limitations in this agreement our total liability to you shall be limited to the unused credit in your account with us at any time. You agree that the limitation of liability in this agreement is appropriate given the charges for the voip services. These limitations do not restrict or limit your rights as a consumer. You may contact us at any time by email at the address given on our website.

6. Termination

You agree that My800line, in its sole discretion may terminate your account and/or use of voip services provided at any time and for any reason. Any such termination may be effected without prior notice. In the event of such a termination, My800line shall not be held liable by you or any third-party.

7. Other information

If a court of competent jurisdiction holds any part of this agreement as unenforceable then the rest of the agreement shall remain in force to the maximum extent permissible by law. We shall not be liable to You for the loss of the voip services caused by an event beyond our reasonable control including but not limited to any fault in or suspension of the network of any third party, any act of God, lightning damage, fire, power failure or any loss or change to or loss of telecommunications equipment or any act of any authority or third party. Except in the case of fraud, this Agreement is the complete and exclusive statement of the Agreement between the parties relating to the subject matter of this Agreement, which supersedes all previous communications, agreements and other arrangements written or oral. This agreement shall be governed by Panama  law and be subject to the exclusive jurisdiction of the Panamá courts.